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Learn the Basics of Storm Safety

Power Outages

Please be prepared with flashlights, lanterns, batteries, a backup heat source, etc. PG&E outages can be reported or verified online at or 1-800-743-5002. Please see the attached PG&E Winter Weather Tips for additional information.

Generator Safety

Be safe and allow at least five feet of clearance on all sides. Do not operate generators indoors or in wet conditions. Make sure to use the proper power cords and store gasoline in the proper receptacles. Please see attached Generator Safety Tips.

Power Lines

Downed power lines are dangerous. Never touch them. For safety’s sake, always assume that a fallen power line is live. If you suspect a hazardous situation is present due to trees or branches in close proximity to power lines, please contact PG&E at 1-800-743-5000. An image of the types of wires on power poles is included below for reference.

Road Complaints

The general public can report to Lake County Dept. of Public Works problems/concerns pertaining to County maintained or County Service Area roads online or by calling 707-263-2341.

If your complaint is regarding flooding, downed trees, lines, or debris across or in the traveling roadway on weekends, holidays, or after 5 pm on weekdays, please notify the California Highway Patrol at 707-467-4420. The online complaint system is not monitored during off hours.

Lost Pets

Please contact Lake County Animal Care & Control at 707-263-0278. Please make sure that your pets have a collar with an identification tag that includes a contact phone number. Take a current picture of your pet, just in case.


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